Flourish’s Privacy Policy

Effective Date: 19th August 2022.

Thank you for visiting Flourish Third Sector Consulting.

Flourish Third Sector Consulting (or “Flourish”, “we”, “us” or “our”) respects your privacy.
By using any of Flourish’s services, you confirm you have read and understood this Privacy Policy including the enclosed Cookies Policy.

Some key terms

In our Privacy Policy, when we refer to “Users”, we mean our customers who use our services, including visitors to our sites.

Analytics

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address

This information may also include details about your use of this website, including:

Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies Policy

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Form block submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google Drive for storage and with Zapier for data porting.

Website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalised form.

Marketing emails

We may send you marketing emails that you opt in to, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Mailchimp, our email marketing provider, so they can send these emails on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

Information about your browser, network, or device
Your IP address

Order data and payment processing

When you buy something or make a payment for a service on this website or through scheduling platform Calendly, we collect personal information from you to fulfill the order and to process payment. We may collect information like your:

Billing and shipping address
Details relating to your order or service
Email address
Name
Phone number

For payments made through our website, we share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

We share this information with our website Stripe, our online payment provider, so that they can process necessary payments. Stripe will also capture your payment information during checkout, including your card details, for the purposes of processing your relevant payment.

As you go through checkout, Squarespace may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded

We share this information with Calendly, our scheduling service provider, so that they can provide online booking services to us.

For payments made as part of this process, payments will be processed through our online payment provider Stripe. Stripe will capture your payment information during checkout, including your card details, for the purposes of processing your relevant payment.

Events

When you book to attend an event through our Eventbrite profile, we collect personal information from you to complete the event registration. We may collect information like your:

Name
Email address
Phone number
Job title

We share this information with Eventbrite, our event booking provider, so that they can provide online event booking services to us. If you opt in to our email communications through the booking process we share your contact information with Mailchimp, our email marketing provider, so they can send these emails on our behalf.

When an event has a payable ticket fee, Eventbrite will capture your payment information during checkout, including your card payment details, for the purposes of processing your payment.

Updates to this Privacy Policy

We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate.

When we make changes, we’ll update the “Effective Date” at the top of the Privacy Policy and post it on our sites.

We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.

Who is Flourish Third Sector Consulting?

When we say “Flourish Third Sector Consulting” (or “Flourish”, “we”, “us” or “our”) we mean Flourish Third Sector Consulting LLP, registered in England and Wales, company number: OC443580.

How to contact us

If you have questions, comments or complaints about this Privacy Policy or our privacy practices please email us at hello@flourishconsulting.org.uk, or write to us at our registered addresses below:

Flourish Third Sector Consulting, c/o SME Centre of Excellence, 17 Main Street, Ponteland, Newcastle upon Tyne NE20 9NH.